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IT FMS / Managed IT Services

Flexible IT Support at Your Location. Dedicated or shared IT resources to operate your IT infrastructure efficiently.

Explore Deliverables Scope (15) ↓
Deployment OptionsDedicated / Shared
Support CoverageL1 / L2 / L3 Specialists
LocationsPlants, Corporate & Branches
Contract TypesAnnual AMC / SLA
IT FMS / Managed IT Services
On-site & RemoteOperational Telemetry & Implementation
UCRS Engineering Center
IT FMS / Managed IT Services preview 2
IT FMS / Managed IT Services preview 3

Service Architecture & Capabilities Overview

Flexible IT Support at Your Location. Dedicated or shared IT resources to operate your IT infrastructure efficiently.

Flexible IT Support at Your Location: • On-site IT support • Desktop & end-user support • Network support • Server administration • IT asset management • User administration • Application support • IT infrastructure support • Plant IT support • Industrial IT support • Preventive maintenance • Vendor coordination • IT documentation Flexible Engagement Models: Dedicated Engineer | Shared Resources | Remote Support | Hybrid Support | Managed Services

Operational Challenge We Solve:

Eliminates high IT employee turnover, training delays, slow desktop ticket turnaround, untracked company hardware assets, and unstandardized workstation configurations.

Key Business Advantages:

Zero HR Hiring Overhead | Guaranteed Backup Personnel During Leave | Documented IT Operations | Fast Floor Response

SLA-BACKED DELIVERABLES

FMS & Managed Operations Scope

15 Modules Included
Flexible IT Support at Your Location:Engineered & audited under UCRS quality SLA
On-site IT supportEngineered & audited under UCRS quality SLA
Desktop & end-user supportEngineered & audited under UCRS quality SLA
Network supportEngineered & audited under UCRS quality SLA
Server administrationEngineered & audited under UCRS quality SLA
IT asset managementEngineered & audited under UCRS quality SLA
User administrationEngineered & audited under UCRS quality SLA
Application supportEngineered & audited under UCRS quality SLA
IT infrastructure supportEngineered & audited under UCRS quality SLA
Plant IT supportEngineered & audited under UCRS quality SLA
Industrial IT supportEngineered & audited under UCRS quality SLA
Preventive maintenanceEngineered & audited under UCRS quality SLA
Vendor coordinationEngineered & audited under UCRS quality SLA
IT documentationEngineered & audited under UCRS quality SLA
Flexible Engagement Models: Dedicated Engineer | Shared Resources | Remote Support | Hybrid Support | Managed ServicesEngineered & audited under UCRS quality SLA
Enterprise Technology Standards Supported:
Windows 10/11Microsoft 365Active DirectoryIntuneJira Service DeskManageEngine

Engagement Models & Engineering Lifecycle

Available Engagement Options

Tailored resource allocation matching your plant shift timings, corporate compliance, and workload volume:

Dedicated On-Site Engineers | Shared Multi-Tenant Resources | Remote Escalation Tier | Hybrid On-Site/NOC

Our 6-Step Implementation Protocol

STAGE // 01AssessmentBaseline audit of infrastructure and dependency mapping.
STAGE // 02ArchitectureDetailed engineering blueprint and SLA definition.
STAGE // 03Staging & QAPre-deployment configuration in controlled sandbox.
STAGE // 04CutoverOff-hours zero-downtime production deployment.
STAGE // 05HypercareResident floor support and user onboarding.
STAGE // 0624x7 NOCContinuous automated telemetry and preventive tuning.
Local Pune Presence & Rapid Field Dispatch

With our headquarters at Gera's Imperium Gateway in Bhosari, we provide rapid 30-to-60 minute on-site dispatch to industrial plants and corporate campuses in Chakan, Talegaon, Hinjawadi, Bhosari, PCMC, and Pune metro corridors.

FAST QUOTATION & SCOPE

Inquire About This Service

Speak directly with a senior technical consultant from our Pune engineering desk.

Rapid 24hr Turnaround Strict NDA Guaranteed

Need Immediate Assistance?

Our engineering support team is available during business hours for direct consultations:

Call: +91 9764004325Chat on WhatsApp
UCRS Engineering Center: Office No. C-624, 6th Floor, Gera's Imperium Gateway, Near Bhosari Metro Station, Pune - 411034
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